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NHS Prescription Service Nominate

NHS repeat prescriptions delivered to your door, for free

Sign up for our free NHS prescription delivery service through AYP Healthcare, and receive friendly reminders when it’s time to request your repeat prescription.

Make life easier for yourself and let us order your prescription on your behalf. Simply let us know what repeat medicines you need, a few days before they run out, either by phone or email and we will arrange to collect it from your GP and deliver your medication directly to you.

Why choose AYP Healthcare as your nominated pharmacy?

  • Get free, flexible delivery at a location which suits you
  • Receive timely reminders to reorder your medication
  • Manage your family's medicine from the comfort of your home
  • If you're on 5 or more tablets daily, we can put them into our state of the art trays for you
  • Sign up for free
    Sign up for free
    We work with NHS England GP surgeries. Just tell us where you’re registered.
    Request your prescription
    Request your prescription
    Tell us which medicines you need and we'll request a prescription from your GP.
    Receive your medicine
    Receive your medicine
    Our pharmacists check and dispense your medicine. We then deliver your medicine to your chosen UK address, for free.

    Switch to AYP Healthcare today for free

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    Prescription Information

    Online NHS repeat prescription service frequently asked questions

    The service is suitable for people who already have a repeat NHS prescription from their GP. This is usually for long-term or chronic conditions like diabetes, eczema or asthma. You can use the service to order medicines and other repeat prescription items for yourself, or on behalf of someone else with their consent. To place an order, you must be aged 16 or over.

    No, once AYP Healthcare is nominated as your pharmacy, your prescription will be sent directly to us from your GP.

    Due to coronavirus (COVID-19) and increased demand, it might take a few days longer than usual to receive your order. We're working as hard as we can with the NHS and Royal Mail to ensure you get your prescriptions on time. Please allow yourself plenty of time to order your prescription and only order what you need through your GP.

    Once we have received your prescription through your GP, our team will get to work on dispensing your medication, once your medication has been dispensed it will be posted via Royal Mail Tracked Service and you will receive a tracking number confirming your medication has been shipped, we'll also send you a text confirming your shipment for your peace of mind.

    If you live in England and pay for your NHS prescription, you’ll pay the standard cost of each prescription item in England, currently £9.15.

    Delivery of NHS prescriptions is free.

    If you choose letterbox delivery, your package will be posted through your letterbox. If for any reason your package won’t fit through your letterbox or if you choose signed for delivery and you’re not in when the delivery is made, a card will be put through your door with details of where to collect your package from. Remember if a signature is required it will need to be signed by someone aged 18 or over.

    We’ll do our best to try and get your medicines for you early. 

    If you normally get your medicine delivered to your home please call 01772 953168 and a member of staff will assist you in getting your medication.

    If you have signed up with your GP for online services, when you next select to request medication the most up to date repeat medication information from your GP record will be shown.  If you can't see the item you are looking for, this could mean that you are due for a review and you will need to contact your GP surgery.

    If you haven't signed up with your GP for online services, don’t worry, your GP will tell us when you need to go in for a review we’ll let you know.

    If you have signed up with your GP for online services, when you next select to request medication the most up to date repeat medication information from your GP record will be shown.

    If you haven't signed up with your GP for online services, you can call us on 01772 953168 to inform us of the change.

    You’ll receive an email reminder approximately two weeks before you’re due to run out of your medication. This is so that we have long enough to get the prescription from your GP and dispense it for you.

    You'll receive an email and text confirming your order with your tracking number.

    If your medicines are being delivered to a home address you should receive an email once they've been despatched.

    If our pharmacists have any queries about your order they'll give you a call.

    You'll receive an email and text confirming your order with your tracking number.

    If your medicines are being delivered to a home address you should receive an email once they've been despatched.

    If our pharmacists have any queries about your order they'll give you a call.

    If you placed an order for NHS repeat prescriptions and selected the option for home delivery, your order will be processed by:

    AYP Healthcare - Unit 9 Guardian Business Centre, Farringdon Avenue, Romford, RM3 8FD

    GPhC: 9010499

    You can check the registration of all AYP Healthcare online pharmacies on the website of the General Pharmaceutical Council (GPhC) here.